If something’s off
Returns
If your order arrives damaged, is defective, or isn’t what you bought, write to info@postnautical.com within 30 days of delivery. Include your order email, a couple of photographs, and your shipping address. We’ll replace it or refund you in full, including shipping.
Because each order is printed for you, a return can’t go back on a shelf and be sold to someone else. So we don’t take items back for a change of mind. If you ordered the wrong volume, write to us anyway — we’d rather work it out than leave you with the one you didn’t want.
Refunds go back to the card you paid with. A replacement uses the same economy shipping as the first order (estimated delivery in 4-5 business days), and you don’t pay shipping twice.
